Job Description: Adjustment Clerks assist customers in resolving complaints about merchandise, service, billing, credit, packaging, and shipping. By examining billing records, receipts, service histories, warranties, shipping records, and other data, they determine the reasons for the complaints. After reviewing the important information, the clerk notifies the customers and the company of the findings, makes adjustments to the bill, and recommends service improvements.
Wages - Statewide:
To give you an idea of how much you might earn, we have given you the average hourly wages and average yearly wages for this career throughout California. Wages can vary greatly in different parts of the State.
Hourly Average Wages:
$
18.25
Yearly Average Wages:
$
37,948
Source: California Occupational Employment and Wage Data, 2010
Job Openings:
An average of 9800 job openings will be available statewide per year. The number of openings includes both new jobs and replacement openings as workers leave the occupation.
Source: California Occupational Employment Projections 2008 - 2018
Where to get training locally: High schools, community colleges, adult education, business and trade schools, and local government/private industry training providers.
To find training programs in your area you can check the LaborMarketInfo Web site at
